Best Buy® added MyFax to its list of productivity tools available through the Best Buy Software Installer, making the online fax service available on selected PCs and netbooks sold at U.S. Best Buy stores. New computers are typically pre-loaded with a bunch of unwanted software, causing a problem called “bloatware”. As the first major retailer to address the problem, Best Buy came up with Software Installer which gives consumers control over the content on their new or existing computers. Software Installer lets Best Buy customers select what they want on their PCs or netbooks from an online library of services that they can trial and purchase at their discretion such as MyFax.
Online fax services company, eFax announced today that it is expanding its presence in Japan by adding new cities and local online fax numbers, the launch of a Japanese language website and Japanese-speaking customer service/sales teams, and a local office. eFax is already available in Tokyo and Osaka but this expansion will make the service available to more cities in Japan.
RingCentral and Alibaba.com teamed up to provide a global communication service for Chinese businesses. The new venture gives Alibaba.com subscribers based in China a method to set up U.S. toll-free phone and fax numbers online.
Before today, Chinese suppliers had no easy way to have a local U.S. point of contact and enable their prospects and buyers to easily connect to supplier offices in China. With RingCentral, a buyer anywhere in the world can dial the U.S. phone or fax number listed on the business’ website and the call or fax will be routed to the company’s office in China. Businesses using this service can also set up custom routing and answering rules to manage time zone differences.
Online fax provider, Faxage, announced that they recently added direct Microsoft Office integration to their platform. This integration allows users to fax directly from the “Internet Fax Service” feature found in Microsoft Office 2003 and above. This is in addition to the standard email, website and API faxing mechanisms Faxage currently offers.
MyFax recently announced it is available on Salesforce.com’s AppExchange 2. This application allows users to fax directly from Salesforce CRM, creating a more familiar experience for the user. According to the online fax provider, it also increases customer and sales service, order management, and billing and workflow efficiencies.
Salesforce CRM is used by many companies for customer management including sales, marketing, customer service, order management and billing. With MyFax for AppExchange 2, users can use data from Salesforce CRM to securely fax documents from the desktop or the Salesforce CRM document library.
Efax announced today it acquired the unified messaging and communications business of Australian-based mBox Pty, Ltd. The online fax services company expanded its customer base in Australia, New Zealand and Singapore with this acquisition. In addition, the transaction has also allowed the company to increase its network of local telephone numbers in these countries.
eFax announced today that the eFax integrated application is available on the Google Apps Marketplace, Google’s recently launched online storefront for Google Apps products and services.
Domain administrators of Gmail hosted services can now assign and manage eFax accounts directly from the Google Apps Marketplace. What does this mean exactly? It means that it is even easier for domain administrators to setup eFax accounts for onsite staff, remote offices, and mobile users. With eFax, team members can send and receive faxes, including hand-notated documents such as contracts and agreements, from their desktops, laptops, or mobile devices.
One of the benefits of eFax is faxes can be sent and received via email in a wide range of formats, including PDF and TIFF. Another is documents can be stored online for up to two years, and can be tagged and searched for archival or reference. Typing in a file name, hitting search, and letting your computer do the legwork is a lot better than standing knee-deep in file folders trying to search for that document from 2 years ago.
RingCentral announced today that it is expanding into Canada. The online fax services company currently offers its hosted business phone and internet fax system in the US and UK.
Like most online fax services, RingCentral’s is instantly provisioned and activated within minutes and requires not contracts or set-up costs. Many small businesses prefer online fax service because they can send and receive faxes without extra hardware (the traditional fax machine) or telephone lines.